Acai Berry Fraud

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Sharing you CC info and erroneous charges

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Company information:ACAI BurnACAI Burn isan online offer for the ACAI berry supplement seen on TV. They offer you a sample for $4.95. The problem is when you accept the sample and enter your cred it card info, the trouble starts. They state that you have enrolled in three programs all toll and each begins to charge your credit card. I received 5 different charges in one month. The credit card company states they are getting hundreds of calls and people don't know how to cancel this. The CC company said you agreed to a monthly charge and it will follow you even if you cancel the card. The CC company advised me to contact these companies and cancel the "subscriptions". I call ACAI Burn at the toll free number on their website. I must admit I beat up on this poor call center girl and got the cancellation numbers for the other two companies. At first they will cancel but not issue a refund. It takes some persistence to get the refund. The toll free cancellation number for "Insider's Secret" is 1-866-363-0187. The toll free cancellation number for "Comprehensive Weight Loss" is 1-800-989-5907. I didn't even know who these companies were. They offer online information and tell you that when you ordered the sample from ACAI Burn that you automatically enrolled in their companies. Most of these people are operating from overseas. I have had charges from as far away as Irael! Don't be fooled by these guys. Don't enter your credit card for any free samples. They freely share your credit card info and then bill you continuously without giving you info or a chance to stop the charges. I made the mistake of trying two different products. Neither worked and both charged my card for several other "services". This is really a buyer beware climate.

 79 days ago by   Joan 0 Votes I too had to learn my lesson the hard way. I also ordered a "free trial" for Total Cleanse that Acai Burn suggests you use at the same time. In my case, fortunately I had not opened the pills before the charges started coming in rapid succession! One charge after another from companies I'd never heard of, or authorized charges for. They charged me 59.95 and 78.95 and 9.95 and monthly fees, ongoing membership fees, in addition to the shipping fees. I immediately cancelled the orders and was able to refund the unopened bottles for a full refund. More charges kept coming and after calling many toll free numbers, I hopefully have this nipped! I am cancelling the credit card that was used to ensure they don't give my information to anyone else. I think 20/20, Dateline or a program of such should contacted as well as the better business bureau. This is a HUGE scam, taking advantange of what I imagine to be thousands of women. The product doesn't work anyway! DO NOT FALL INTO THIS SCAMY AWAY!!

 68 days ago by   Smallie 0 Votes Agreed! Worst company ever! And it makes it worse that there's no actual "company", no manager, or anybody you can talk to with authority to do anything for you! I ordered my Acai Burn in the beginning of February and it never showed up. I waited for 4 weeks in the meantime e-mailing to see if there was any way of trackiing the order, and of course there wasn't! I finally gave up and insisted that they give me a refund. It's been 2 weeks now and still nothing. On top of that I've got all these charges from their 3rd party companies, that neither company will refund either. I've bit the bullet on those charges, but Acai Burn still hasn't given me a refund for the $24.95 I spent on SHIPPING for the Acai Burn that I NEVER even received. So basically, I'm being charged by 3 different companies for a services and a product that I haven't even seen, let alone used! Total rip-off, hopefully people will do some research and see these forums before ordering from them, I really wish I had. Don't do it! It's a total scam and a complete waste of money!

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