Extreme Acai Berry Complaints - cannot cancel my order Information

Extreme Acai Berry Complaints - cannot cancel my order

Extreme Acai Berry Complaints - cannot cancel my order

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Extreme Acai Berry Complaints - cannot cancel my order

Extreme Acai Berry

Posted: 2008-10-13 by Cathy Lanier  
cannot cancel my order
Complaint Rating:
Company information:Extreme Acai Berry4650 SW 51st Street Ste 711Phone: 18773508480  Was the above complaint useful to you    
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 227 days ago by Irene   0 Votes My "ordeal": I found the comment by one of their own reps in this forum...so I wrote: wrote: Your customer service # never picks up and your outfit is a scam. I called the SAME DAY I ordered the product after reviewing the complaints and NO ONE picked up. Thankfully, my bank will be changing my card, so you'll not get a penny from me. Ever. As to your post in one of the complaint forums" 4/8/2008 12:24:09 PM SOME OF THESE CLAIMS ARE SO FAR FETCHED, WE PRIDE OURSELVES IN CUSTOMER SERVICE, IF THERE IS EVER A QUESTION YOU SHOULD EMAIL US AT. THE TERMS OF AGREEMENT ARE CLEAR AS DAY FORTUNATELY AND WE ARE 100% LEGAL HERE AT NUBODI. WE MUST REITERATE THAT IT IS ILLEGAL TO NOT HAVE OUR TERMS POSTED, SO WHAT DID WE DO TO START THE NEW YEAR WE POSTED IT ON EVERYSINGLE ORDER PAGE THAT WE DESIGN AND PUBLISH!!! YOU CANCEL BY CALLING 801-208-7485 PER OUR TERMS OF AGREEMENT!!! BY SUBMITTING YOUR ORDER TO US YOU HAVE TO AGREE TO THESE TERMS...OR DONT ORDER. OUTLANDISH CLAIMS AND CONSUMER SPONSORED WEBSITES FROM PEOPLE WHO SIMPLY DIDNT FOLLOW DIRECTIONS OF OUR SUBSCRIPTION TRIAL MEMBERSHIP WILL NOT AFFECT US. WE ARE A STRONG TEAM AND OUR POLICIES ARE LEGAL IN EVERY WAY. CUSTOMER SERVICE TEAM LEADER NUBODI It's a blatant lie. Try again. They replied: In a message dated 10/18/2008 8:39:14 A.M. Eastern Daylight Time, writes: I reviewed your account and it appears you did get through on our phone lines and were able to cancel. Sincerely, Customer Service Nubodi I wrote back: Yes I did finally geter waiting on hold for 40 minutes. Your terms should be prominently displayed in your ad, without having to click on an obscure link. At the VERY least, a sentence stating "Please refer to our terms BEFORE ordering" should appear where potential customers can see it. I fell for it, as did many others. I have created a "Warning" for potential customers as to the hidden problems of ordering not only from your sites, but from others that are set up like yours. "Fine print" may be as old as the hills, but people must be made aware of any potential hidden places that "fine print" may be hidden, and changes must be made so that customers do not feel as if they've been "taken". I also wish to thank you for your email acknowledging my cancellation, as it will confirm same to my bank. Since it was only a minor inconvenience to cancel my card, and I'll be issued a new account, any attempts by you to access the old number will enable them to red flag your company, or any of your subsidiaries. I intend to post this email on my "warning" site. Thank you! Let my experience serve as a warning to others... LOOK before you click!
 226 days ago by Irene   0 Votes CAREFULLY READ AND AGREE TO PURCHASE TERMS BELOW BEFORE ORDERING: I understand that by ordering Extreme Acaiberry, I am agreeing to receive Extreme Acaiberry for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-877-350-8480 within this 14-day period, beginning on the 14th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme Acaiberry to be shipped at that time to my door. I also agree to the 7 day bonus trial to Fit Factory for $29.95 each month thereafter, should I choose not to cancel. Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme Acaiberry. I understand that I may cancel any future shipments Monday through Friday by calling 1-877-350-8480. Our hours of operation are from 8am to 5pm MST. We do not accept returns on any products that have been shipped. Extreme Acaiberry Extreme Acaiberry 4650 SW 51st Street Suite 711 Davie, FL 33314 NOTE: These are their "NEW" before they allow you to even CLICK on their terms or privacy policy, they try to "sweeten the deal by offering the "shipping and handling" for only $1.00 If you go on to accept the lower shipping, and fill out your info...it's TOO LATE. It doesn't let you go back to either the privacy policy (which in essence says you HAVE no privacy) OR the terms. Also note that you;'re automatically signed up for not only the Acaiberry, but also ANOTHER $29.95 a month for "FitER BEWARE!!!
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